Payment Policy
Last Updated: July 5, 2026
At Scott&Emma Sydney, we strive to provide a secure, convenient, and reliable payment experience for all of our customers. This Payment Policy explains the payment methods we accept, how payments are processed, and how refunds are handled.
If you have any questions regarding payments, please contact our Customer Support team.
Email: info@scottemmasydney.com
1. Accepted Payment Methods
We offer a variety of secure payment methods to make shopping with us as convenient as possible.
Available payment options may vary depending on your country or region.
Our payment providers include:
- Shop Pay
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
Additional payment methods may become available based on your region and device.
Customers are responsible for ensuring that their preferred payment method is available before completing their purchase.
2. Secure Payments
Your security is important to us.
All payments are processed through trusted third-party payment providers using industry-standard SSL (Secure Socket Layer) encryption to protect your personal and financial information.
Scott&Emma Sydney does not store your complete credit card or payment details on its own servers.
3. Payment Processing
Orders will only enter processing once payment has been successfully authorized and received in full.
If a payment is declined, cancelled, or cannot be verified, the corresponding order will not be processed or shipped.
In certain situations, additional verification may be required to help prevent fraudulent transactions and protect both our customers and our business.
4. Pricing & Currency
All prices displayed on our website are shown in the applicable currency and include taxes where required by law, unless stated otherwise.
If you are paying in a different currency, your bank or payment provider may apply exchange rates or additional transaction fees. Scott&Emma Sydney is not responsible for any fees charged by your financial institution or payment provider.
5. Refunds
If you are entitled to a refund in accordance with our Return & Refund Policy, your refund will be processed after the returned item has been received, inspected, and approved.
Approved refunds are issued to the original payment method used during checkout.
Please allow up to 14 business days after approval for the refund to be processed. Depending on your payment provider or financial institution, it may take additional time before the funds appear in your account.
Original shipping charges are non-refundable unless otherwise required by applicable law.
6. Fraud Prevention
To protect our customers and prevent fraudulent activity, Scott&Emma Sydney reserves the right to:
- Request additional verification before processing an order.
- Decline transactions that appear suspicious.
- Cancel orders suspected of fraud, unauthorized activity, or abuse.
If an order is cancelled for security reasons after payment has been received, a full refund will be issued using the original payment method.
7. Contact Us
If you have any questions regarding payments, billing, or refunds, please contact our Customer Support team.
Scott&Emma Sydney
Email: info@scottemmasydney.com
Customer Support Hours: [Your Support Hours]